Privacy Policy

1. Introduction

PaprTrail ("Company," "we," "our," or "us") operates the paprtrail.io website and related services ("Service"). We are committed to protecting your privacy. This Privacy Policy explains our data practices.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, password, company name
• Project Data: Construction projects, subcontractors, contracts, documents
• Communications: Emails, messages, support inquiries
• Usage Data: Pages visited, features used, login times, IP address
• Payment Information: Billing address, payment method (processed by Stripe)

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Service
• Process payments and billing
• Send account updates and administrative notices
• Respond to support requests
• Improve and optimize the Service
• Detect and prevent fraud or security issues
• Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure authentication, and regular security audits. However, no online system is completely secure. If you believe your account has been compromised, contact us immediately.

5. Data Retention

We retain your information as long as necessary to provide the Service and comply with legal obligations. You can request deletion of your account and associated data at any time.

6. Third-Party Services

We use third-party services including Supabase (database), Stripe (payments), Vercel (hosting), and Postmark (email). These providers have their own privacy policies. We do not share your information with third parties for marketing purposes.

7. Your Rights

You have the right to access, correct, or delete your personal information. You can manage your account settings or contact us to exercise these rights.

8. Contact Us

For privacy questions or concerns, contact us at: privacy@paprtrail.io